record clarification letter from Surin for a residence renewal
a Thai national working overseas from Surin — some certified copies were older than the destination's freshness rule
What we handled: prepared the translation and reconciled every name spelling against the passport · sequenced the certification chain to match the destination authority's rules · delivered a scanned set plus the originals with lodgement instructions · reviewed the source documents and flagged which ones needed re-issuing before work began
What clients usually ask in matters like this: what order avoids having to redo an earlier step?
Indicative timeline: roughly 5–10 working days end to end
police clearance certificate from Lampang for an adoption process
a Thai national residing in Thailand from Lampang — the spelling on older documents did not match the current passport
What we handled: reviewed the source documents and flagged which ones needed re-issuing before work began · arranged the signing or lodgement appointment and listed what to bring · sequenced the certification chain to match the destination authority's rules · delivered a scanned set plus the originals with lodgement instructions
What clients usually ask in matters like this: if I am upcountry or abroad, must I attend in person?
Indicative timeline: roughly 3–7 working days end to end
fingerprint card from Switzerland for a citizenship application
a foreign national living in Thailand from Switzerland — the spelling on older documents did not match the current passport
What we handled: reviewed the source documents and flagged which ones needed re-issuing before work began · arranged the signing or lodgement appointment and listed what to bring
What clients usually ask in matters like this: who must certify the translation for it to be accepted at destination?
Indicative timeline: roughly 7–14 working days end to end