medical documents from Canada for use in a Hague Convention state
a Thai national working overseas from Canada — the signatory and the applicant were in different provinces, so signing and shipping had to be planned
What we handled: delivered a scanned set plus the originals with lodgement instructions · reviewed the source documents and flagged which ones needed re-issuing before work began · sequenced the certification chain to match the destination authority's rules
What clients usually ask in matters like this: are true originals required, or will certified copies do?
Indicative timeline: roughly 10–20 working days end to end
medical documents from Japan for a citizenship application
a foreign national living in Thailand from Japan — the spelling on older documents did not match the current passport
What we handled: reviewed the source documents and flagged which ones needed re-issuing before work began · delivered a scanned set plus the originals with lodgement instructions · arranged the signing or lodgement appointment and listed what to bring
What clients usually ask in matters like this: if the destination rejects this set, do we start over from scratch?
Indicative timeline: roughly 7–14 working days end to end
civil registration documents from Phuket for a corporate transaction
an attorney-in-fact acting for the document holder from Phuket — the signatory and the applicant were in different provinces, so signing and shipping had to be planned
What we handled: delivered a scanned set plus the originals with lodgement instructions · sequenced the certification chain to match the destination authority's rules · arranged the signing or lodgement appointment and listed what to bring · reviewed the source documents and flagged which ones needed re-issuing before work began
What clients usually ask in matters like this: are true originals required, or will certified copies do?
Indicative timeline: roughly 10–20 working days end to end