power of attorney for filing from Surin for a job requiring background screening
a Thai national residing in Thailand from Surin — the originals were issued abroad, so the origin-country chain had to be completed first
What we handled: sequenced the certification chain to match the destination authority's rules · prepared the translation and reconciled every name spelling against the passport · reviewed the source documents and flagged which ones needed re-issuing before work began
What clients usually ask in matters like this: who must certify the translation for it to be accepted at destination?
Indicative timeline: roughly 3–7 working days end to end
record clarification letter from Chiang Rai for a permanent-visa filing
an authorised representative of a Thai-registered company from Chiang Rai — the spelling on older documents did not match the current passport
What we handled: reviewed the source documents and flagged which ones needed re-issuing before work began · arranged the signing or lodgement appointment and listed what to bring · sequenced the certification chain to match the destination authority's rules · delivered a scanned set plus the originals with lodgement instructions
What clients usually ask in matters like this: if the destination rejects this set, do we start over from scratch?
Indicative timeline: roughly 7–14 working days end to end
record clarification letter from Canada for a residence renewal
a Thai–foreign couple filing together from Canada — the destination prescribed a specific translation and certifier type, so the right track had to be chosen upfront
What we handled: arranged the signing or lodgement appointment and listed what to bring · sequenced the certification chain to match the destination authority's rules · tracked progress between steps and reported status along the way
What clients usually ask in matters like this: what order avoids having to redo an earlier step?
Indicative timeline: roughly 5–10 working days end to end