record clarification letter from Chiang Mai for a permanent-visa filing
a Thai–foreign couple filing together from Chiang Mai — the signatory and the applicant were in different provinces, so signing and shipping had to be planned
What we handled: delivered a scanned set plus the originals with lodgement instructions · tracked progress between steps and reported status along the way · prepared the translation and reconciled every name spelling against the passport · reviewed the source documents and flagged which ones needed re-issuing before work began
What clients usually ask in matters like this: what order avoids having to redo an earlier step?
Indicative timeline: roughly 10–20 working days end to end
record clarification letter from New Zealand for a residence renewal
an authorised representative of a Thai-registered company from New Zealand — a tight travel or filing deadline required resequencing the work
What we handled: tracked progress between steps and reported status along the way · arranged the signing or lodgement appointment and listed what to bring · prepared the translation and reconciled every name spelling against the passport
What clients usually ask in matters like this: if the destination rejects this set, do we start over from scratch?
Indicative timeline: roughly 7–14 working days end to end
police clearance certificate from Japan for an adoption process
a Thai national working overseas from Japan — the destination prescribed a specific translation and certifier type, so the right track had to be chosen upfront
What we handled: arranged the signing or lodgement appointment and listed what to bring · tracked progress between steps and reported status along the way
What clients usually ask in matters like this: what order avoids having to redo an earlier step?
Indicative timeline: roughly 5–10 working days end to end