record clarification letter from Chiang Mai for a job requiring background screening
an authorised representative of a Thai-registered company from Chiang Mai — the spelling on older documents did not match the current passport
What we handled: reviewed the source documents and flagged which ones needed re-issuing before work began · arranged the signing or lodgement appointment and listed what to bring · sequenced the certification chain to match the destination authority's rules · prepared the translation and reconciled every name spelling against the passport
What clients usually ask in matters like this: who must certify the translation for it to be accepted at destination?
Indicative timeline: roughly 7–14 working days end to end
police clearance certificate from Canada for a permanent-visa filing
an attorney-in-fact acting for the document holder from Canada — some certified copies were older than the destination's freshness rule
What we handled: prepared the translation and reconciled every name spelling against the passport · sequenced the certification chain to match the destination authority's rules · delivered a scanned set plus the originals with lodgement instructions
What clients usually ask in matters like this: are true originals required, or will certified copies do?
Indicative timeline: roughly 5–10 working days end to end
police clearance certificate from Japan for a residence renewal
a foreign national living in Thailand from Japan — the originals were issued abroad, so the origin-country chain had to be completed first
What we handled: sequenced the certification chain to match the destination authority's rules · delivered a scanned set plus the originals with lodgement instructions
What clients usually ask in matters like this: if I am upcountry or abroad, must I attend in person?
Indicative timeline: roughly 3–7 working days end to end