civil registration documents from Japan for a residence application
a Thai national working overseas from Japan — the signatory and the applicant were in different provinces, so signing and shipping had to be planned
What we handled: delivered a scanned set plus the originals with lodgement instructions · tracked progress between steps and reported status along the way · arranged the signing or lodgement appointment and listed what to bring
What clients usually ask in matters like this: what order avoids having to redo an earlier step?
Indicative timeline: roughly 10–20 working days end to end
education documents from Surin for use in a Hague Convention state
a Thai national working overseas from Surin — the signatory and the applicant were in different provinces, so signing and shipping had to be planned
What we handled: delivered a scanned set plus the originals with lodgement instructions · tracked progress between steps and reported status along the way · reviewed the source documents and flagged which ones needed re-issuing before work began
What clients usually ask in matters like this: how long does the set stay valid after certification?
Indicative timeline: roughly 10–20 working days end to end
education documents from Chiang Rai for a citizenship application
a Thai national residing in Thailand from Chiang Rai — the spelling on older documents did not match the current passport
What we handled: reviewed the source documents and flagged which ones needed re-issuing before work began · prepared the translation and reconciled every name spelling against the passport · arranged the signing or lodgement appointment and listed what to bring
What clients usually ask in matters like this: if the destination rejects this set, do we start over from scratch?
Indicative timeline: roughly 7–14 working days end to end