medical certificate from New Zealand for a citizenship application
an authorised representative of a Thai-registered company from New Zealand — the spelling on older documents did not match the current passport
What we handled: reviewed the source documents and flagged which ones needed re-issuing before work began · delivered a scanned set plus the originals with lodgement instructions
What clients usually ask in matters like this: if the destination rejects this set, do we start over from scratch?
Indicative timeline: roughly 7–14 working days end to end
single-status certificate from Australia for a licence conversion in the destination state
a Thai national residing in Thailand from Australia — a tight travel or filing deadline required resequencing the work
What we handled: tracked progress between steps and reported status along the way · arranged the signing or lodgement appointment and listed what to bring · sequenced the certification chain to match the destination authority's rules · delivered a scanned set plus the originals with lodgement instructions
What clients usually ask in matters like this: if the destination rejects this set, do we start over from scratch?
Indicative timeline: roughly 3–7 working days end to end
birth and marriage certificates from Surin for an Australian skills assessment
an attorney-in-fact acting for the document holder from Surin — the signatory and the applicant were in different provinces, so signing and shipping had to be planned
What we handled: delivered a scanned set plus the originals with lodgement instructions · tracked progress between steps and reported status along the way · arranged the signing or lodgement appointment and listed what to bring · sequenced the certification chain to match the destination authority's rules
What clients usually ask in matters like this: are true originals required, or will certified copies do?
Indicative timeline: roughly 10–20 working days end to end